Author: Dr. Debbie Joffe Ellis
How to Hug a Porcupine by Dr. Debbie Joffe Ellis offers 101 practical, empathetic techniques to manage and improve relationships with difficult, "prickly" people. Using the metaphor of a porcupine, the book provides strategies for staying calm, finding the "soft spot" in challenging individuals, and fostering positive communication to disarm hostility.
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